Shipping & Imports
Shipping: We offer a family of both live and dry feeds and supplements. Our packaging & shipping strategy is to ensure we deliver a fresh, viable product at the lowest possible cost. Our standard shipping for USA destinations is UPS and for non US locations, UPS World-Wide Express-Economy.
For Non US locations, UPS World-Wide Express includes customs brokerage service. Any import taxes, goods & services tax or import fees assessed by the local customs office are due and payable by the receiving party prior to release from customs. UPS will notify the receiving party of additional fees that are due and acts as the collections agent.
Veterinary Certificates for live feeds are available for an additional $100 fee.
Import authorities may request additional information on dry feeds and supplements. We provide detailed product descriptions and labels as well as copies of our Commercial Feed Manufacturing License and Certificate of Free Sales and COAs, if and as required.
For Non US locations, UPS World-Wide Express includes customs brokerage service. Any import taxes, goods & services tax or import fees assessed by the local customs office are due and payable by the receiving party prior to release from customs. UPS will notify the receiving party of additional fees that are due and acts as the collections agent.
Veterinary Certificates for live feeds are available for an additional $100 fee.
Import authorities may request additional information on dry feeds and supplements. We provide detailed product descriptions and labels as well as copies of our Commercial Feed Manufacturing License and Certificate of Free Sales and COAs, if and as required.